On Thursday, OpenAI, the developer of ChatGPT, addressed a global outage of its AI-powered chatbot, citing a problem with its provider as the cause of high error rates. The company reassured users that a resolution was underway and that full recovery was imminent.
In a post on X, OpenAI stated, “ChatGPT and some of our APIs had high error rates earlier due to an issue with our provider. We’ve issued a fix and should be fully recovered soon. Thanks for your patience!”
ChatGPT and some of our APIs had high error rates earlier due to an issue with our provider. We've issued a fix and should be fully recovered soon. Thanks for your patience!
— OpenAI (@OpenAI) January 23, 2025
The outage, which occurred earlier in the day, left millions of users unable to access ChatGPT. It also affected OpenAI’s API and other related services, causing widespread disruption.